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Professional Painter – Arlington, TX

Meet Our Talented & Friendly Team

The Idea Guys

Idea guy Jorge Holguin

Jorge Holguin

Chief of

Jorge first got his start with our company as the Project Coordinator. One well-deserved promotion, later, he is our Chief of Operations! He is fully committed to providing every customer with outstanding customer service and every member of the Platinum Painting family with the support they need to make all of our projects a success. He keeps our daily operations running smoothly and uses his detailed-oriented nature to our advantage, making sure our high standards are met and exceeded. He also walks through every painted home to address any concerns from clients. He can’t wait to help make your home renovation dreams a reality!

Idea guy Tim Ellet

Tim Ellet


After an illustrious career in the military that ended in 2009, Tim decided to join the painting industry. He worked his way up from a crew member all the way to Project Coordinator! Today, he has gained extensive skills and plenty of know-how regarding how to manage projects with plenty of attention to detail. When he isn’t busy with work, you’ll find him working on old project cars or serving at his church.

Idea guy Kevin Reyes

Kevin Reyes


Kevin, a native Texan, loves being in the painting industry and he is proud that he has well over a decade of experience. He works very hard to provide his homeowners with an outstanding experience from start to finish. Kevin takes pride in helping people improve their homes and he likes that no two projects are exactly the same. Kevin Resides in Irving with his wife and their young son. Kevin enjoys reading and is an avid sports fan.

Customer Care Department

Customer care specialist Pamela Rosenthal

Pamela Rosenthal

Customer Care

Pamela is currently our Customer Care & Office Manager, and she works hard to make sure each homeowner’s first interaction with our company is wholeheartedly positive. What she enjoys most about working for Platinum Painting is the family-like atmosphere, which she considers very hard to find. When she isn’t busy at work, she spends her free time with her husband and three children, as well as traveling.

Customer care rep Jessica Earnhear

Jessica Earnhear

Customer Care Specialist

Jessica is originally from Rapid City, SD, but she moved to Texas when she was a toddler. Today, she lives in Haslet with her husband, three daughters, and two fur babies. Her career in the customer service field spans almost 15 years, and she first joined Platinum Painting in early 2015. Her hobbies include traveling and cheering her girls on at their various dance competitions.

Customer care rep Melissa Holguin

Melissa Holguin

Administrative Coordinator

Melissa is a DFW native and has over 20 years of experience working in the Human Resources department. Her extensive administrative expertise also covers several industries, including recruitment, city government, and manufacturing. She has her Bachelor’s in Administration from Texas Wesleyan University. When she isn’t at the office, you’ll find her playing with her two energetic pups and spending lots of quality time with loved ones.

Customer care Specialist Amanda Mason

Amanda Mason

Customer Care Specialist

Amanda is a proud native Texan. She was born and raised in Fort Worth and currently lives in Haslet with her husband and daughter. Amanda has over eleven years of customer care service and is happy to be a part of the Platinum Painting and Gutters team. She enjoys traveling and spending time with her family and friends. Amanda is also an instructor for both competitive and recreational dancing.


Owner Karl Pickens

Karl Pickens


Karl is a tried-and-true Texas native who has thrived in customer service for over two decades and counting. He currently lives in the Keller area with his lovely wife Marjorie and their two beautiful daughters. His passion for top-tier service, providing customers with the best products, and paying plenty of attention to detail make him a perfect fit for leading the Platinum Painting team.

Owner Marjorie Pickens

Marjorie Pickens


Marjorie is originally from California and moved to Texas when she was 18 years old. She maintained a full-time job to put herself through school, proudly graduating with a major in Business Marketing from the University of North Texas. Today, she has over 15 years of experience in customer service and 10 years in the sales field. She met her husband Karl at work, and they ended up making up a “story” that they were dating to get him to move. Fast-forward a little, and that “story” ended up becoming reality! The rest, they say, is history. Today, they have two beautiful daughters. In addition to working and being a proud mommy, Marjorie also loves volunteering at her girls’ schools, traveling, and spending lots of time with loved ones.